QckOrder

Privacy Policy

Introduction

This Privacy Policy describes how QckOrder collects, uses, stores, and protects personal data of users of our platform. We prioritize your security and privacy. Our practices comply with international data protection regulations, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and the Australian Privacy Principles (APPs) under the Privacy Act in Australia.

1. Data We Collect

We collect the following types of personal data:

  • Identifying information: Name, email address, phone number.
  • Business information: Restaurant name, address, type of cuisine.
  • Login data: IP address, login times, activity history.
  • Analytical data: User preferences and platform usage details.
  • Transactional data: Payment details (encrypted).

2. How We Use Your Data

We use your data to:

  • Provide and personalize our services.
  • Analyze platform usage to improve quality.
  • Ensure security and prevent fraud.
  • Offer customer support and technical assistance.
  • Communicate marketing updates with your consent.

3. Sharing of Personal Data

We do not sell or trade your personal data. However, we may share data in the following cases:

  • With technology partners (e.g., hosting, POS integrations) following the principle of data minimization.
  • With regulatory or legal authorities if required by applicable law.
  • With your explicit consent for certain actions.

4. Data Security

We safeguard your data using advanced security measures, including:

  • Encryption in transit (SSL/TLS) and at rest.
  • Regular security audits and penetration tests.
  • Access controls with multi-factor authentication (MFA).
  • Daily data backups protected against unauthorized access.
  • Compliance with international standards like GDPR and ISO 27001.

5. Your Rights

To exercise these rights, please contact us using the information provided below. We will consider your request in line with GDPR, CCPA, APPs, and other applicable laws.

  • Access your personal data and obtain a copy.
  • Correct your data if it is inaccurate.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict processing of your data in certain situations.
  • Withdraw consent for data processing at any time.
  • Request data portability to another service provider.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law. After this period, data is deleted or anonymized.

7. Cookies

Our platform uses cookies to improve site functionality and personalize your experience. You can manage your cookie preferences in your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and if there are significant updates, we will notify you in advance as required by law.

9. Contact

If you have any questions or concerns about our Privacy Policy, please contact us: